Contact Us

Get in touch with the KBC Grandcentral team. We welcome your feedback, questions, and suggestions.

Contact KBC Grandcentral

Thank you for your interest in KBC Grandcentral! We're committed to providing the best free online utilities and continuously improving our platform based on user feedback. Whether you have questions, suggestions, or need technical support, we're here to help.

Get in Touch

Primary Email
[email protected]

For technical support and general inquiries

Feature Requests
[email protected]

Suggest new tools or improvements

Response Times

General Inquiries24-48 hours
Technical Support12-24 hours
Bug Reports4-12 hours

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (EST)
Weekend inquiries will be addressed on the next business day.

📝 When Contacting Us, Please Include:

  • Tool Name: Which specific tool you're asking about
  • Browser & Device: What you're using (Chrome, Firefox, mobile, etc.)
  • Issue Description: Detailed explanation of the problem or question
  • Steps to Reproduce: For bug reports, tell us how to recreate the issue

Common Questions

Are all tools completely free?

Yes! All KBC tools are 100% free with no hidden costs, subscriptions, or limitations.

Do you store my uploaded files?

Most tools process data in your browser. For server-side tools, files are deleted immediately after processing.

Can I suggest new tools?

Absolutely! Send your suggestions to [email protected] with a description of the tool you'd like to see.